Refund & Rescheduling Policies

All of our courses are refundable or can be rescheduled, with some restrictions.

Cancellations & Refunds

You may cancel bookings in any of our courses at any time up until seven (7) days before the course commencement, minus a $50 administration fee per participant. To do so, please log in to your account, click on “Your Account” in the top menu, and click on the My Courses option where you will be able to cancel your booking (or any of the participants in the course that you booked). Refunds will be posted back to the same credit card used to purchase the course.

In certain circumstances, on a case-by-case basis, we may be able to waive the 7 day requirement. Please contact us if this applies to you.

Rescheduling Your Course

Things come up, we get it. We’re more than happy to allow you to reschedule your course at any time up until two (2) days prior to the course commencement, at no extra charge. To do so, please log into your account, click on “Your Account” in the top menu, and click on the My Courses option, where you will be able to reschedule the course for any of our upcoming sessions.

In certain circumstances, on a case-by-case basis, we may be able to waive the 7 day requirement. Please contact us if this applies to you.

Please note: If you reschedule your course within seven (7) days prior to the commencement of the course, you will still be able to reschedule your course at no extra cost, but that course will no longer be able to be cancelled and refunded. In cases of emergencies, please contact us and we’ll try to find a solution that works for you.