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First Aid Plus Privacy Policy

This privacy policy discloses the privacy practices for First Aid Plus. This privacy policy applies solely to information collected by this website (www.firstaidplus.ca).

Information Collection, Use and Sharing

We (First Aid Plus) are the sole owners of the information collected at www.firstaidplus.ca and will not sell or rent this information to any third party. Your information will only be provided to a certifying agency e.g. Heart and Stroke Foundation of Canada to complete a course training roster in order for proof of certification to be sent to you, or to ensure that a record of your training is kept on file. Unless you request otherwise, we may contact you in the future to inform you of new courses and services or of changes to this privacy policy.  You may contact us at any time via phone or email to change/correct your data or to express any concerns about the use of your data.

Security

We take precautions to protect your information, both online and offline.  Wherever we collect sensitive data, other than credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or by looking for “https” at the beginning of the web page address.

Credit card data is transmitted directly to our financial transaction partner – First Aid Plus is never in possession of your financial information.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.  If you feel that we are not abiding by this privacy policy, please contact us immediately at info@firstaidplus.ca or by phone.

Registration

In order to register in a course via this website, a user must complete a registration form which asks for certain information such as name, address, email address and phone number.  This information is used to communicate with you re courses/services in which you have registered or in which you have expressed interest.  If your order is not completed we will use this information to contact you. Financial information is required e.g. credit card number, expiry date for billing purposes and to complete your order. Our merchant agreement with different credit card agencies requires that this information be held on file for one year afterwards to protect against chargebacks.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.